Shipping and Returns
SHIPPING POLICY
Free Spirit Elements uses USPS Ground Advantage for shipping. Please note that I am only able to ship within the United States at this time. Rates are calculated based on total weight of order. Estimated delivery from time of order is 5 to 14 business days. If you have not received your order after 14 business days, please contact us with your order information.
LOST & STOLEN SHIPMENTS
Free Spirit Elements is not responsible for lost, stolen, or damaged shipments. Please provide a safe and secure shipping address when checking out. Orders under $1,000 are shipped with no signature required upon delivery and orders over $1,000 will require a signature upon delivery.
RETURNS & EXCHANGE POLICY
I want you to be completely satisfied with your purchase from Free Spirit Elements. If your item is damaged or defective upon delivery, please contact me within 30 days of the delivery date. To ensure I am able to make your order right, a photo(s) of the damage and/or for the original item may be required when providing a resolution. If you are instructed to return the original item and it is not received, I reserve the right to reverse the refund or charge for a replacement product. I reserve the right to refuse to service any damaged or defective item reported more than 30 days after the delivery date.